Frequently Asked Questions

Everything you need to know about shopping with Five Oceans.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey to your door.

How do I determine the right size for me?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

Do you offer international shipping?

Yes, Five Oceans ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your materials sustainably sourced?

We are committed to the planet. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.